Interfacing: Single-Platform Process and Risk Management Application
Scott Armstrong, Managing Partner
The continual amendments in risks, laws, and processes that businesses have to adhere to is pushing the stakeholders to be on the lookout for companies that provide quality, laser-focused solutions in the compliance sector. One name that has been creating a buzz in the tech circles is Interfacing--a firm that specializes in Business Process Management, Business Transformation, Risk Governance, ControlAudit, Regulatory Compliance, Standard Operating Procedures, and Quality Management. Nominated as a leader in the latest Gartner Market Guide for Enterprise Business Process Analysis, the company has prospered entirely connecting with larger scale initiatives such as digital transformation.
Interfacing’s products are repository-based and single-platform application that has the potential to handle most of a client’s management entities like systems, processes, documents, roles, and responsibilities. Ease of use and simplicity resonate in the company’s products which make them perfectly compatible with everyday employees, requiring minimal training to none at all. They behave like single databases controlling and managing vital processes centrally. Further, they also have the capability to factor-in any re-adjustments in organizational hierarchies as a company evolves through growth. From a maintenance standpoint, when a user registers a change in one location, the application has the ability to automatically update that change throughout the entire system.
We have the experience and the client network to understand real challenges and to implement the capabilities that are required in the real world
Partnering with top firms like KPMG and Ernst & Young, Interfacing is no fledgling in the compliance sector, providing prolific solutions in risk advisory, business architecture, enterprise architecture, and standard offering procedure (SOP). The company’s modules have the uncanny ability to generate SOPs dynamically, including the relevant information and manage the life cycles, based on the gathered data. This translates into accountability handed off to employees at all levels, promoting continuous improvement by giving them a forum to raise change requests.
Interfacing has achieved roaring success with its clients. The firm had helped one such client, a global organization, with its governance solutions. By providing one centralized system for managing all the laws, regulations, processes and policies, it eradicates the manual effort needed to capture this information and change them. This entire process was more looked at as an improvement program rather one associated with compliance. Another large insurance company from North America which had approached Interfacing regarding risk assessment, trained every single business managers across their entire company—including all their subsidiaries to leverage the firm’s applications. Moreover, it gave ownership and accountability to each process owner to evaluate their own risk.
Working with clients from one of the spectrums to another has brought the team at Interfacing the expertise and experience to handle the challenges in the days to come. The firm continually focuses on investing in new products and projects. Having just released the tenth edition of their flagship product, the Enterprise Process Center®, it is evident that Interfacing harvests a significant amount of time, effort, and money in innovations and products. “We have the experience and the client network to understand real challenges and to implement the capabilities that are required in the real world,” exclaims Scott zealously.